Frequently Asked Questions

Looking for quick answers? We’ve gathered the most common questions from our customers to help you shop with confidence. From shipping and returns to sizing and payments — everything you need to know is just below.

FAQ

How to order on the website?

Simply select your favorite item, choose the size and quantity, then click “Add to Cart” and proceed to checkout. We offer multiple payment methods such as bank transfer and cash on delivery (COD) for your convenience.

Can I return or exchange a product?

Yes, we accept returns or exchanges within 7 days of receiving the product if it has a manufacturing defect or does not match the description. The item must be unused, with original tags, and accompanied by a receipt.

How long does delivery take?

Delivery usually takes 2–5 business days depending on your location. Orders placed before 3 PM are processed the same day. We also offer express delivery in selected areas.

How do I choose the right size?

Each product has a detailed size chart. We recommend checking your measurements against the chart before placing an order. If you’re between sizes, choose the larger one for comfort.

Do you offer any discounts?

Yes! We regularly update our promotions and offer special deals for first-time customers, seasonal sales, and members of our newsletter. Don’t forget to subscribe!