Can I return or exchange a product?

Yes! We accept returns or exchanges within 7 days from the date you receive your order. Items must meet the following conditions:

  • Unworn and unwashed

  • In original packaging with tags attached

  • Accompanied by a receipt or proof of purchase

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We accept returns for items that are:
✔️ Defective or damaged
✔️ Incorrect item received
✔️ Not as described

Items bought during flash sales or marked as final sale are not eligible for return or exchange.

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Return & Exchange Process

  • Contact Us:
    Message us via live chat within 7 days of receiving the product.

  • Submit Return Request:
    Provide your order number, reason for return, and photos of the product (if defective or incorrect).

  • Approval & Instructions:
    Our team will review your request within 24–48 hours and provide return shipping instructions if approved.

  • Send the Item Back:
    Pack the item securely and send it to the return address provided. Customers are responsible for return shipping costs unless the item is defective or sent in error.

  • Refund or Exchange:
    Once we receive and inspect the item, we will process your refund (via original payment method) or send the replacement item within 3–5 business days.

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