Can I return or exchange a product?
Yes! We accept returns or exchanges within 7 days from the date you receive your order. Items must meet the following conditions:
Unworn and unwashed
In original packaging with tags attached
Accompanied by a receipt or proof of purchase
We accept returns for items that are:
✔️ Defective or damaged
✔️ Incorrect item received
✔️ Not as described
❗ Items bought during flash sales or marked as final sale are not eligible for return or exchange.
Return & Exchange Process
Contact Us:
Message us via live chat within 7 days of receiving the product.Submit Return Request:
Provide your order number, reason for return, and photos of the product (if defective or incorrect).Approval & Instructions:
Our team will review your request within 24–48 hours and provide return shipping instructions if approved.Send the Item Back:
Pack the item securely and send it to the return address provided. Customers are responsible for return shipping costs unless the item is defective or sent in error.Refund or Exchange:
Once we receive and inspect the item, we will process your refund (via original payment method) or send the replacement item within 3–5 business days.
- Cahart Clothing Shop
